10 skills you'll need in the workplace

Cognitive Flexibility

Brain's ability to shift between multiple concepts.


Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute.

Service Orientation

A willingness to treat co-workers and clients with courtesy, consideration, and tact combined with the ability to perceive a customer's needs, and communicate effectively.

Judgement and Decision Making

Being one of the fundamentals, it is a central aspect of virtually every management and business activity.

Emotional Intelligence

It is the capacity of individuals to recognize their own, and other people's emotions, to discriminate between different feelings and label them appropriately, and to use emotional information to guide thinking and behavior.

Co-ordinating with Others

The capacity to organise one’s own work and to link it with the overall workflow.

People Management

People management, also known as human resource management (HRM), encompasses the tasks of recruitment, management, and providing ongoing support and direction for the employees of an organization.


Creativity is the act of turning new and imaginative ideas into reality, characterised by the ability to perceive the world in new ways, to find hidden patterns, to make connections between seemingly unrelated phenomena, and to generate solutions.

Critical Thinking

The process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and evaluating information to reach an answer or conclusion.

Complex Problem Solving

In psychology, problem solving refers to a state of desire for reaching a definite 'goal' from a present condition that either is not directly moving toward the goal, is far from it, or needs more complex logic for finding a missing description of conditions or steps toward the goal.

  • 4 December 2017, Monday
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